At AjanthaTrendz, customer satisfaction is important to us. Every product is carefully checked and packed before dispatch to ensure it reaches you in good condition.
Please read our policy below regarding returns, replacements, and refunds.
General Policy
Damaged or Defective Products
If you receive a damaged, defective, or missing item, we will help resolve it quickly.
Steps to raise a claim:
Unboxing Video Guidelines (Mandatory):
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Video must start before opening the package.
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The tearing side of the package must be clearly visible.
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Show the entire package in 360° view before opening.
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No pause or editing allowed in the video.
⚠️ Claims may be rejected if proper unboxing proof is not provided.
Claim Resolution
Once the claim is verified by our team, we will:
Refund Process
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Approved refunds will be processed to the original payment method.
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Refunds are usually completed within 5–7 working days after approval.
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Shipping charges are non-refundable.
Product Condition
To be eligible for replacement or refund:
Contact Us
For any return, replacement, or refund queries, contact us:
WhatsApp: +91 9976565719
Email: ajanthatrendz@gmail.com