Refund Policy
At Akshitha Fashions Store, we strive to provide high-quality cloths that meets your expectations. However, if you are not completely satisfied with your purchase, we’re here to help.
At AjanthaTrendz, we ensure every purchase is confident and secure.
Our policies are designed to be clear, fair, and easy to follow.
🔄 Return & Exchange Policy
*Only for damaged products.
*Returns are not accepted for reasons such as
Change of mind,
Dislike of design,
or minor variations in color/finish.
(as some variation may occur due to photography and screen display).
⏱️ 24-Hour Reporting Window
Report any damage within 24 hours of delivery
📩 How to Raise Request
WhatsApp:
+91 99765 65719
Or
Email: ajanthatrendz@gmail.com
→ Share Order ID + Issue details
📦 Easy 3-Step Process
*Approval – Our team reviews your request.
*Return Shipment – Send item via safe courier .
*Inspection – Replacement/exchange processed after verification
After approval: → If same requested product available with us,
Pay ₹120 exchange fee
(Includes, inspection, stocking, repacking and reshipping)
→ Replacement gets shipped
If same exchange product not available in stock with us,
The product amount will be refunded by deducting the courier fee. (If made any)
📌 Conditions
✔ Product must be unused
✔ Tags & original packaging must be intact
💫 Bangle Size Exchange
(One-time support for perfect fit)
✅ What’s Allowed
Only size exchange (same design & color)
Subject to stock availability
Product must be unused with tags
🔁 How It Works
WhatsApp your:
*Order ID
*Current size
*Required size
*Ship product securely
with safe bubble packing. (with original box)
(Pickup from our side not available)
After approval: → If same requested product available with us,
Pay ₹120 exchange fee
(Includes, inspection, stocking, repacking and reshipping)
→ Replacement gets shipped
If same exchange product not available in stock with us,
The product amount will be refunded by deducting the courier fee. (If made any)
🌍 International Orders
Shipping charges will be informed before dispatch
⚠️ Important Notes
Tags removed = Product considered used.
Used/damaged items will be rejected.
Exchange facility is a one-time courtesy
❌ Not Eligible for Return/Exchange
Used / worn / altered items
*Missing tags or packaging
*Delivery refused orders
*No unboxing video proof
🎥 Mandatory Tip
Always record a 360° unboxing video after delivery.
Video should be taken from the parcel opening to checking product inside the parcel.
If any damages, it should be shown in the video, or if any missing product(s), it should be mentioned showing the box in the video.
IMPORTANT: Without any cut, pause or editing the video.
🚫 Order Cancellation
⏳ Within 30 Minutes Only
Cancel via WhatsApp: +91 99765 65719
Or
Call if no response
💰 Refund Details
*10% transaction fee deducted
*Refund processed in 5-7 working days
(From the date of recieving back the product)
📦 After Shipping
Cancellation is not allowed
💎 Customer Assurance
We are here to support you at every step.